Friday Link Round Up May 2, 2008

Technology

• Podcasting in Plain English (another great video from Common Craft)
• Top 100 Tools for learning (includes A Core Toolset for Learning 200

Customer Service

• Nordstrom Quality Customer Service
• Starbucks Ideas worth stealing (it’s not about providing coffee!)

Humor

• “hmm, databases are pretty tight…“
• National Library Week Videos