ellie <3 libraries

sooooo much!

TLA 2009 Wrap Up April 13, 2009

Filed under: TLA 2009 — ellie @ 4:21 pm

I’m a little belated in sharing my wrap up, but I did manage to take notes during at least one of my sessions. Also, the various electronic conference handouts are up at the TLA website. Both of my presentation slideshows are linked to under the presentations tab at the top of this page.

I was only there for a short amount of time, getting in Tuesday night and heading out after my presentation on Thursday morning. I’m particularly sorry I had to miss the ATRT’s Technology Petting Zoo.

My first session was the Hot Topics Slam from Texas CE Providers, which was really 5 super quick info sessions. Any of these people can be hired and/or requested, some are paid with your tax dollars.

First up was: Tag, You’re It! — Telling good email links from bad by Christine Peterson, Amigos Library Services

  • T = Too Good to be true
    • Subj: US Debt Elimination 2009 – plays on current events
    • debtfortresz.com – on spam blacklist
    • use who.is.net (check url)
  • A=address
    • Subj: Update your billing records
    • gives you a link
    • you can hover over link or right click and copy it to see where it really goes
  • G=Grammar and spelling
    • all foreign characters

Then TEAMBUILDING: A Simple Concept — A discussion of three basic elements of teambuilding – the life cycle of teams, effective communication, and personality & teamwork. (Jennifer Patterson, Central Texas Library System)

  • 3 important components
  • 1st – paying attention to the lifecycle of the team
    • 1st faze = forming – we see what the team could be like, we have an idealized picture, we get excited, e.g. New person
    • 2nd = storming, all of a sudden nothing is working, people are angry, upset – often give up on a new person at that point, decide they don’t belong and push them out, this is totally normal
    • 3rd=norming
    • 4th=permforming, this goes on until someone leaves, then we’re in trouble again
    • 5th=adjourning, can’t ignore – this is an important part
  • 2nd important thing to remember – you must listen to each other, not rehersing what you’re about to say, but listen as fully as you can
  • 3rd – learn about personality theory, you need a balance in a team, every personality has it’s own gifts
  • understand who they are and what they’re bringing to the team that you could never bring b/c you’re different

Then, Introducing Voicethread — Creating training “shorts” for staff. (Dawn Vogler, Texas State Library and Archives Commission)

This was set up as a speed date with VoiceThread, which is an online software for creating presentations.

  • upload video, ppt, etc to location and narrate
  • get login and password and you’re set, they don’t send emails
  • free at a certain level $60/yr gives unlimited storage
  • I’m pretty loveable and usable
    • shows press page
    • k-12 loves it
    • others can comment too
    • you need your computer, flash, and a microphone
    • no license for camtasia or a fancy audio program
    • can use this online anywhere
    • 2 step configuration with microphone
    • shows a voicethread on how to do a voicethread in one minute
  • upload, photos, documents, video, ppt slides
  • then you create comments
  • examples of what libraries are doing with this
    • teen tech week
    • you can embed or link
    • darien library’s children’s room
  • wanna go out sometime? YES!
    • Marketing tool
    • storytelling workshop/programming
    • training too
    • use with summer reading club
    • record a greeting for users
    • have staff use it to train on procedures
    • export as video

What You Do is What They are Going Hear and Believe: Nonverbal Messages Can Make or Break Customer Service (Pat Wagner, Pattern Research)

This was a nice intro to hot and cold behaviors. She said, looking out on the crowd, we all have on the appropriate listening face for a college classroom, not the face for customer service.

  • managers/supervisors set the emotional tone for the place you work
  • the people who work for you are your emotional captives
  • imagine you are a 12yr old boy dragged here against your consent and you want every adult here to know you hate it – sit like that
  • hot and cold
  • Hot/Warm/Inviting – smile, lean in forward about 12 degrees, face the person you’re talking to, shoulders squared to the person, look at their face.
  • People will notice who you talk longer to
  • Cold/Cool – sits up straight, good posture, disengages from person they’re talking to, skews away, doesn’t look in face, doesn’t talk as long
  • a study with 5th graders taking a test with proctors doing cool and warm – significant statistical difference in the test scores of the children
  • when you have a library customer or employee, start talking to them about warm and cool behavior
  • one way to anchor it is to have them talk about something they love
  • their face lights up, they become animated and interested. That’s the baseline
  • tie that to warm behavior

Bring Your Classroom to Life — Learn how to use the many online resources the Houston Public Library offers that will enhance the classroom experience for your students. (Sandy Farmer, Houston Public Library)

  • A course they offer for CE credits – resources to enhance your classroom
  • they offer free resources and no one was using them, so they decided to offer the course for CE credits
  • tutor.com
  • novelist
  • a to zoo online
  • science made easy
  • play music from japan while reading about it, isn’t that a great way to learn about a country
  • culture grams
  • documents from the civil war
  • primary source documents enhance teaching
  • gaming

After that session I was off to my own presentation on Social Bookmarking, then lunch, then a just for fun session on Space Science Resources where there was a hands on demo of a comparing soil samples activity and I got a lovely set of lithographs with information about the planets. Obviously, it was geared to the K-12 crowd, but it was fun.

Then I wandered over to Be A Leader, No Matter What Your Job Title.

  • started with talk to your discussion partner
    • lovely woman
    • technology person in Amarillo
    • doing a renovation and a new tech center
  • why do the right thing?
    • You’re always influencing someone whether you know it or not
  • important aspect of being a leader is to think of yourself as a leader
    • “I am a leader and my job is “blank”
    • once you start thinking of yourself as a leader you will be
  • leadership qualities
    • words from the audience
    • trust, imagination, flexibility, inspirational, communication, optimistic, encouraging, spunky, courage, responsibility, initiative, confidence, innovative, influential, positive, motivator, accountability, collaborator, supportive, sense of humor, the ability to say no in a positive way, tactful, knowledgeable, team builder, risk taker, fair
    • then pick one to work on. mine to work on is tactful
  • one of the handouts is a list of quotes about leadership
  • next up – things that might derail you
    • traits don’t make you a leader unless you use them to affect change
    • strong hierarchy
    • political stumbling blocks
    • the manipulator
    • the brown-noser
    • the personal – we’re our own barrier
  • if you’re a director – get rid of those people that bring down morale
  • find the joy, and if you can’t, you might be that person that’s bringing down the morale
  • people will follow people that they trust and they like
    • 2 handouts online that go with that
  • change why it works and doesn’t
    • being political is not a negative
  • 3 critical activities for leadership
    • 1st – craft a vision, know where you want to go
    • if you don’t know where you’re going that’s where you’ll end up
    • 2nd – communicate that vision, engage others, find out how they can tie in to your vision
    • 3rd – invite participation
  • what do we want to do?
  • I want to get the library teaching students tech skills
  • video (the silly dancing guy that went all over the world)
  • if you notice in the middle you have to dance their dance as well

After that, the Book Cart Drill Team, fun as always then dinner and off to be a Game Warden at the President’s Party. I had a fantastic time being the Warden for the Skip-Bo table, learned a new game (Ingenious) and made new friends. Definitely a highlight!

Thursday morning I went to Doing Honest Work: A Model for Student Research. This was a risk since I thought it was likely geared towards working with younger students and my apprehension proved true. The overall message was develop a policy and teach good note taking skills. It seems like excellent advice, but I don’t know how much of that I’ll be able to incorporate into my little one shot sessions. There was still a lot of interesting content though.

  • a group discussion was 5 times more effective in changing behavior
    • organ meats story – during war time they pulled in 2 focus groups of housewives to try to convince them to eat more organ meats. One group was told why, the other group was asked to come up with reasons why. Then both were asked to make a commitment, but the discussion group is the one that actually stuck to it.
  • step #1: Defining the problem
    • society, home, school, business, science, politics
    • scientists build on the work of other
    • open source
    • different norms in different areas
    • book, the cheating culture
    • when we have a winner takes all economy and the rewards are very high, people are more likely to cheat
    • movie – shattered glass
    • medline found genuine plagiarism in science articles
    • mixed messages: home
    • parent involvement
    • cultural differences
    • high-stakes pressures
    • book, doing school
    • but wait, imitation is part of education
    • first, we are storytellers
    • oral recitation
    • “write in the style of…” (mimesis)
    • informal learning -by observation
    • plagiarism or mimesis
    • Titus (script by Shakespeare)
    • 300 (music stolen from Titus)
    • Obama poster
    • forgonazos – famous paintings from pictures
    • Warhol’s Monroe
    • these are interesting discussions for kids
    • letting kids have these discussions allow for buy ins
  • so many misconceptions
    • everybody understands the problem
    • the problem belongs to… [your name/department]
    • students understand our academic standards
    • a policy will solve this problem
    • the problem is plagiarism
  • naive or complicit
    • the high stakes teacher who assigns very hard work but makes him/her look good – but doesn’t question how it gets done?
    • The school that gives teachers 90 students a week and expects ‘writing across the curriculum’?
    • The English teacher…
  • so how do we face this issue?
    • Reactive: respond to an incident, a crisis or an inflammatory statistic: 50-60% of high school students plagiarize
    • proactive: a whole faculty inquiry
    • survey students (more…)
  • why focus on developing a policy?
    • Creates a structure for school wide discussion
    • define the problem
    • create buy in among all constituents
    • set the tone and climate
    • clarify who is responsible
    • create a consistent procedure
    • recognize the central role of teaching
    • align the curriculum, policies and guidelines
    • and of course focus the big picture – transmits academic culture (more…)
  • missed a slide
  • step #2: build leadership and consensus
    • who owns the problem
    • some schools have students forming honor council
    • sometimes parents, sometimes admin.
    • Form a leadership team
    • book, school leadership that works
    • she has online a template for a plagiarism policy
  • is our worked aligned?
  • Do we practice what we preach?
  • Shows two policies copied without attribution
  • element #1 – choice (and lack of choice is stressful)
    • even the smallest choices cause positive emotional response (dopamine)
    • the expectation of choice releases dopamine
    • dopamine enhances the brain’s….
  • six levels of thinking required for students to analyze and use knowledge
    • the self-system
    • the metacognitive system
    • knowledge utilization – more… but all cognitive(?)
  • we must design for motivation
  • book, the new taxonomy
  • motivation
  • decider #1 – importance to me
  • element #2 – voice
    • avoid plagiarism by developing students voice before they write
    • start with primary sources
    • do free writing
    • develops voice and builds confidence in your own thinking/ideas
    • develop critical thinking
    • look back for themes, thesis
    • introduce secondary sources
  • compare your vantage
    • your point of view affects motivational climate
    • satisfaction v. grades
    • feedback v. evaluation
    • sharing v. competition
    • enthusiasm v. aloof
    • individuals v. group
    • learner v. teacher
  • decider #3 – can I do it? (self-efficacy)
    • do I have the resources, abilities, power?
    • I can pick out the main idea
    • more…
  • element #3 – mastery
    • define success as understanding something
    • video of student saying they are supposed to sweep failures under the rug, but for example scientists work is 99% failure and public failure at that
  • defrock the citation priesthood
  • public domain vs. common knowledge
  • ignorance and confusion
  • you can’t teach everything
  • so teach:
    • notecards, it’s the crux of synthesis
    • summarizing
    • source evaluation
    • significant to teaching kids to behave honestly and ethically
    • trash and treasures method of note taking
    • our job is to teach social scholarship not social software

My last TLA session was my own on Google Gadget and More. I had a great participative audience – so thanks to everyone who came to that!

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2 Responses to “TLA 2009 Wrap Up”

  1. Carlyn Gray Says:

    Thanks, Ellie, for your wrap up reflections! I enjoy reading them, especially if I didn’t make it to the ones that you did!

  2. ellieheartslibraries Says:

    Thanks! I’m glad you find them useful 🙂


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