ellie <3 libraries

sooooo much!

ALA 2012 – Sunday, June 24th, 2012 – Forum on ACRL’s Value of Academic Libraries Initiative July 11, 2012

Filed under: ALA 2012 — ellie @ 11:45 pm

Forum on ACRL’s Value of Academic Libraries Initiative

Session URL: http://ala12.scheduler.ala.org/node/207

My notes:

  • got in a little late and missed the broader setting of colleges in general
  • they did a big summit
  • some comments from that – doing lots of assessment but not much conversation after getting the reports back
  • slide of list of impact areas identified as the Summits
  • white paper – connect, collaborate and communicate – http://www.acrl.ala.org/value/?p=381
  • acrl.org/value – they want to know what we’re doing – help create community of practice
  • applied for next level grant
    • hoping to get 300 institutions involved over 3 years
    • lowercase student success study
    • teams need at least 1 librarian and 2 others in institution that aren’t librarians
    • librarian would participate in a 1 year professional development program
  • next webinar july 19
  • survey question about whether the library had contributed to their success – likert
  • qualitative question from a famous ohio survey (school librarians)
    • remember the last time you got help at the library
      • what help did you get
      • what did that help enable you to do
  • on library website – “why are you using the library” “is there anything you’d like to tell us about the library?” – during library snapshot day
  • library school student did some text analysis
  • they were trying to show the diversity of themes
  • show the huge range of activities that people are engaged in
  • libvalue project will be releasing papers on faculty reading
  • terri did a faculty question:
    • did you publish, perform, create something, etc.
    • did the library help you (including list of possible ways)
    • 75% said yes – great piece of information for her to show to higher ups
  • making assessment actionable
  • megan has a workbook coming out
  • higher ups willing to accept correlation/connection even if you can’t do the in depth statistical analysis for causation
  • don’t have to have your own statistical expertise in house
  • state of Washington community colleges hired in that expertise at the state level since that was where they were funded

I was also interested in seeing:

Transforming Collections

What will library collections look like in the near future? A distinguished panel of academic and public library leaders will discuss the current landscape, dramatic changes taking place in how we define library collections, and innovative ways for libraries to transform collections in the global information environment.

Session URL: http://ala12.scheduler.ala.org/node/254

And

Conversation Starters: Working with Flamethrowers: How to Fuel Innovative Outreach in Academic Libraries

Why does outreach matter in academic libraries? And exactly what it is (advertising, PR, instruction, book clubs)? This panel discussion will examine why outreach should be a part of every academic library’s mission, how to think about it, and ways to actively engage users through outreach efforts. The panel will share innovative outreach efforts they’ve done at their institutions ranging from the graphic novel “Library of the Living Dead” guide to hosting a first-year student Information Carnival. This discussion will offer ways to think about outreach for your specific institution and provide ideas to try yourself. This panel will focus in particular on ways to engage students through outreach activities.

Session URL: http://ala12.scheduler.ala.org/node/1707

And

Graphic Novel Stage – Women In Comics (Alameda Free Library / Graphic Novels MIG)

Session URL: http://ala12.scheduler.ala.org/node/1464

And

Critical Thinking and Library Instruction: Fantasyland or Adventureland?

LIRT provides a forum for conversation and professional development in library instruction and information literacy, key components to lifelong learning. Critical thinking competencies are essential to this process.  As librarians move beyond “how to” instruction sessions, incorporating educational principles and practices, such as critical thinking, will help leverage their collaborations with user communities.  Join us as we explore how libraries can promote successful information literacy outcomes through theory-based instruction, practical critical thinking activities, and faculty-librarian partnership in pedagogy.

Session URL: http://ala12.scheduler.ala.org/node/517

And

Ignite, Interact & Engage Adult Learners: Maximizing the Learning Outcome

Audience involvement promotes learning.  Explore tips and best practices for successfully igniting curiosity, promoting interaction, and engaging adult learners regardless of delivery platform: face-to-face, online, or blended.  Discover how to effectively transform existing training into a different platform.

Session URL: http://ala12.scheduler.ala.org/node/244

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ALA 2012 – Saturday, June 23rd, 2012 – Hot Topics in Community College Libraries / National Council for Learning Resources Report

Filed under: ALA 2012 — ellie @ 11:24 pm

Hot Topics in Community College Libraries / National Council for Learning Resources Report

Hot Topics of interest to community & junior college librarians will be discussed; followed by a membership report from the National Council for Learning Resources (NCLR), the CJCLS voice in the American Association of Community Colleges.

Session URL:  http://ala12.scheduler.ala.org/node/290

My notes:

  • NCLR – National Council for Learning Resources
  • an affiliate of the American Association of Community Colleges – a president and VP level association
  • NCLR is a library voice at AACC
  • many places faculty aren’t  aware of all the free resources out there
  • this is an opportunity for librarians to be at the table linking resources and helping faculty find resources that will help them in their instruction
  • new statement on OER – Open Access to Educational Resources (etextbooks)
  • some faculty report that vendors tell them their classes won’t transfer if they don’t use one of the big 5 publishers’ books
  • can work with bookstores to have them make profit off of printed copies of OER books
  • flatword knowledge is one oer project
  • Rice
  • University of Minnesota
  • CA = OER Center for CA
  • oerconsortium.org
  • using ebook chapters rather than textbooks, but have to have unlimited simultaneous users (or at least enough)
  • discussion of lending tablets and ereaders

I had also been interested in seeing:

Evaluation of Reference & User Services Committee Discussion Forum:  The How, What, and Why of Reference Evaluation and Assessment

As the number of reference statistics decline, librarians look to measure the value of reference interactions more qualitatively. The Wisconsin-Ohio Reference Evaluation Program (WOREP, retired at the end of 2011), the READ Scale (Reference Effort Assessment Data), and LibQual are among the tools that have been used. This discussion forum will address the how, why, and what of evaluation and assessment of reference. Participants will discuss how evaluation and assessment are being done and funded; we’ll talk about the why—what’s behind both librarians’ and administrators’ reasons for collecting this information; and finally the what—what is being collected, what is the workload, and what decisions are being made with this data.

Discussion conveners are members of the Evaluation of Reference and User Services committee. Join us for a lively conversation on evaluation and assessment of reference.

Session URL: http://ala12.scheduler.ala.org/node/630

 

ALA 2012 – Saturday, June 23rd, 2012 – Reference Resurrected: Models for the 21st-Century College Library

Filed under: ALA 2012 — ellie @ 11:00 pm

Reference Resurrected: Models for the 21st-Century College Library

The shift from traditional reference desk activity has become an accepted reality in most academic libraries. Librarians now offer a variety of reference services including live chat, “roving” reference in the library, embedded or personal librarian service for classes, and research services in residence halls, gyms, and campus centers. This program will focus on the challenges that college libraries face in deciding how to provide and assess reference services that best meet local needs without straining resources.

Session URL: http://ala12.scheduler.ala.org/node/164

My notes:

Part 1:

  • models of embedded librarianship – mindmap – hugh
  • 1st speaker from a residential campus – so focus is on physical presence
  • virtual embedding for us is usually in the CMS (D2L)
  • course related model of embedded librarian – attends the course, knows exactly the user’s need
  • not scalable – can’t be in every class
  • model of being liaison to academic department (we do that at Normandale)
  • story of a librarian going on a 3 week field trip with students about social stratification
  • colocating in the resident halls
  • serve on student organization committees
  • not scalable, but still made lots of connections with areas around campus
  • just hired a e-learning librarian

Part 2:

  • david consiglio – not a librarian, but manages some librarians – bryn mar
  • changed how delivering some ref services, changed who delivers, and what they ask them to do
  • stats person, sociologist
  • had years of data collected at the reference desk
  • had lots of categories – certain hours were more about paper in the printer and where’s the bathroom
  • reference is a vital service, but should also be efficient
  • cut reference back to just biggest hours from staff
  • people realize that’s their chance to get a librarian, so questions are more ref oriented.
  • More appointments, more instruction sessions
  • who is sitting at the desk is not always a ref lib.
  • Noticed from data that most in depth ref were not walk up
  • set appointments
  • asking the reference librarians to also be instructional technologists
  • he sees reference librarians being more and more hybrid, at small schools like his
  • look into MISO survey
  • doing a big qualitative survey on how  students would change the library
  • example where librarian is both embedded librarian and embedded technology support

Part 3:

  • scott – franklin & marshall college
  • residential liberal arts college
  • research appointments are highly used
  • doing a lot of marketing/outreach

This time slot had many I was considering. I was also interested in:

From Studies to Stacks, Food to Facts: Using Data to Plan the Changing Face of an Academic Library

Assessment, Assessment, Assessment.  This presentation covers a span of 12 years of a mid-sized academic library and the progress achieved, detours made, and pending projects. The presenter will illustrate planned changes that occurred due to the institution’s strategic plan and the impact of three surveys (1999, 2004, & 2009), and the “unplanned” changes that had to be implemented immediately due to external forces and national trends.

Session URL: http://ala12.scheduler.ala.org/node/1228

And

The Current Status of Academic Librarians: The Best of Times or the Worst of Times?

Given the current fiscal environment, how do we, as academic librarians, maintain or improve our status in order to position ourselves for the future? Is this really the “best of times” where we can redefine our profession and seize the opportunity to reevaluate and retool our responsibilities and workflow or is it the “worst of times” where we experience continued economic uncertainty, the effects of workload creep, and a barrage of new initiatives facing us?

Session URL: http://ala12.scheduler.ala.org/node/163

And

Assessment Discussion Group (ACRL)

Session URL: http://ala12.scheduler.ala.org/node/1072

And

Give Them What They Want, Not What We Assume They Need: Developing a User-Centric Mobile Library Website

Learn about the user studies Georgia State University Library conducted to guide the included features on its library’s mobile website, and gain tips for engaging in user-centric design of your own mobile site. Poster presentation will include data used to inform the mobile site content (drawn from a user survey of undergraduates, graduates, and faculty on the desired features for a mobile library site as well as Google analytics), graphical shots of the mobile site, marketing of the mobile site, and post-development user study data (yet to be conducted at this juncture) to inform any redesign/adaptations of the mobile site.

Session URL: http://ala12.scheduler.ala.org/node/2530

And

Are Virtual Reference Services Worth the Effort? What ROI Analysis and User Evaluations Tell Us

Are virtual reference services worth the effort? The answer to that question is a definitive “yes,” but how do we know? A panel of experts discusses ways to look at return-on-investment and evaluation of virtual reference (VR) services and various methods used to assess their effectiveness. Real-life examples of ways this has already been done will be presented as well. Panelists represent a cross-section of different libraries and each will share their unique perspective.

http://ala12.scheduler.ala.org/node/1062

 

ALA 2012 – Saturday, June 23rd, 2012 – Addressing Global Diversity: Meeting the Needs of International Students in Academic Libraries

Filed under: ALA 2012 — ellie @ 10:42 pm

Addressing Global Diversity: Meeting the Needs of International Students in Academic Libraries (ACRL)

Addressing Global Diversity Program Description International student enrollment in higher education in the United States reached an all-time high of 723,277 students in 2011. This panel presentation will provide various perspectives on meeting the unique needs of international students in academic libraries. The panelists will represent several types of institutions and will discuss ways of effectively improving programs and services, developing partnerships with other campus units, and raising staff awareness of cross-cultural issues.

Session URL: http://ala12.scheduler.ala.org/node/153 (includes downloadable versions of two of the presentations)

My notes:

Part 1: Bringing Language Learning Awareness into Library Instruction for ESL Students – Karen Bordonaro

  • Canada says English as a subsequent language (not assuming only 2)
  • Canada says mosaic rather than melting pot
  • officially has a legislative framework for multiculturalism (multiculturalism policy of canada)
  • officially a bilingual country
  • Canadians not highly visible in library world – EBSCO dropdown lets you choose an accent for reading – American, British or Australian
  • EBSCO rep said Canada wasn’t a big enough market
  • Language Learning Awareness:
    • Becoming conscious of how we use English when speaking to non-native speakers of English
    • Remembering to check for comprehension
    • Encouraging the students to use English
  • how to accomplish  (slide 8)
    • Self awareness
    • Knowledge of language learning
    • Observation
    • Comprehension checks
  • we have to remember to put ourselves in their places
  • we’re all language learners whether we consider ourselves monolingual, bi or multi
  • don’t focus on rote learning – give chance to explore
  • correcting mistakes makes people not speak next time
  • observe ESL instructors to get a feel for how they conduct class
  • employ speaking, reading, listening, writing
  • ask “does this make sense to you” rather than “do you understand”

Part 2:

  • programs for international graduate students
  • students may not have similar understanding of what a library is and how they work and won’t know terms

Part 3: Between Acceptance and Attendance – Introducing the Library to New International Students – Jannelle Ruswick

  • found that the library use didn’t match the overall student population breakdown
  • did some stats
  • asked what what was confusing
  • made general how to find books libguide
  • asked students, where would they go to find stuff. (they said services page)

Part 4:

  • proactive library outreach to international students
  • little experience with libraries in their home countries
  • outreach to them by going to their clubs

I had also been interested in seeing:

Back to Basics: Strategies & Techniques for Teaching Basic Digital Literacy to Underserved Populations

Many different underserved populations often don’t possess basic digital literacy skills necessary for 21st century work and life. How are libraries meeting those basic needs? What works and doesn’t work? How do you identify patrons in need of remedial and basic computer skills training? How should differences in population be handled (Adult basic education, ESL learners, older adults etc)? Examples of successful programs, customization to fit specific populations’ needs and funding strategies will be covered.

Session URL: http://ala12.scheduler.ala.org/node/812

And

Preparing College-Ready 21st Century Citizens with Integrated Information / Media Literacy Programs in Education

How can K-12 and academic librarians prepare learners to work successfully in information- and technology-rich environments so they will be college-ready? How can we librarians expand our focus from information literacy to incorporate all 21st Century skills that boost deep content understanding, and successfully collaborate with teachers and professors to truly integrate these skills? This program features school and academic librarians who met this challenge and succeeded in integrating information literacy into their curriculum.

Session URL: http://ala12.scheduler.ala.org/node/144

 

ALA 2012 – Saturday, June 23rd, 2012 – “I Can Do It All By Myself”: Exploring new roles for libraries and mediating technologies in addressing the Do-It-Yourself mindset of library patrons

Filed under: ALA 2012 — ellie @ 10:26 pm

There were many tempting social events on Friday night, but I had already purchased my ticket to the ACRL CJCLS Awards and Annual Dinner Meeting so I made that a priority. I always appreciate the opportunity to socialize with other community college librarians. The even I was most sad to miss was the past and present Emerging Leaders meetup.

Saturday morning my first session was:

“I Can Do It All By Myself”: Exploring new roles for libraries and mediating technologies in addressing the Do-It-Yourself mindset of library patrons

Users are increasingly self-reliant in their information seeking behavior. Where is the place for the personal interaction with librarians in this new paradigm? Join an active conversation to explore (a) What the DIY user behaviors are, (b) how libraries can respond to them in terms of new services, fiscal and personnel resources, and technologies, and (c) how to leverage technology to create online or face-to-face mediation opportunities that would be welcomed by users.

Session URL: http://ala12.scheduler.ala.org/node/806

Slides: http://www.slideshare.net/bohyunkim/i-can-do-it-all-by-mysef-exploring-new-roles-for-libraries-and-mediating-technologies-in-addressing-the-diy-mindset-of-library-patrons

My notes:

Part 1:

  • statistics from ARL about decreases in circulation and reference questions (slides 13 & 14).
  • Argued that traditional library services are designed to solve information scarcity by mediation (slide 18) – I disagree with this paradigm. People never viewed info as scarce at the time. That is a modern revisionist viewpoint. I still agree with their overall argument that we need to make self-service easier.
  • Good quote on us not making it easy for others to DIY (slide 20)
  • some examples of other DIY/hobbiest lines blurring – photography, taxes, etsy (slide 21)
  • good list of DIY user behaviors (slide 23)
  • list of moving in the right direction – includes lots of self-service things (slide 24)
  • argues that making more contact opportunities is not addressing the changed user needs.
  • Do agree with this – because now, what is precious and scarce is not information it’s people’s time and attention. (still disagree with information having been scarce, but agree time and attention also is) (slide 30)
  • over first half hour was setting the stage
  • be where people are. Be sought after; don’t run after (slide 34)
  • gave twitter example, but don’t think our students are on twitter
  • example of crowdsourcing menu transcription – again, not something students are going to do – these examples are for adults with leisure time
  • cull, package and present. Help people create not accumulate. Direct me NYC (from a library?) (slide 40)
  • another false dichotomy – said we used to be about helping people collect info, but now we need to inspire them to transform the info to knowledge (that’s not new)

Part 2:

  • library moved to digital journals and created more library space for collaboration
  • agree with what he did, but not what I expected from the session
  • plus, it’s all the stuff the first person said wasn’t enough
  • they ditched the no food and drinks and the quiet rule
  • forging a connection with end users to find out what they need that we can provide
  • nice slide – a few of the guidelines (slide 62)
  • treating your users as co-developers is your least-hassle route…
  • we want users to see library as a kid in a candy store
  • added over 2500 sq ft of whiteboard walls
  • public and private community spaces
  • rules of engagement slide – communication to gen y requires openness, vulnerability, genuine interest in those we are trying to teach and, above all else, understanding. (slide 73)
  • lots of great community events and creating great rapport
  • that’s great for people who can come to the library, what about everyone else?

Part 3:

  • pinboard.in/u:jasonclark/t:ala2012-diy
  • disintermediation – cutting out the middleman
  • examples – bookstores and travel agencies
  • diy examples – like makemagazine – are total tech culture niche thing – not a trend about our students
  • hampshire college – do-it-yourself browse point / portal – like that phrasing “do it yourself” is actually the phrase you click on their website
  • research and citation management – assumes a much more tech savvy user than I am encountering
  • extending search
  • ncsu did a dogpile type search breaking by formats (slide 98)
  • twitterbots, chatbots, statbots
  • patron driven acquisition
  • databases – sort by popularity – requires analytics

I’m also including links to all the sessions I wanted to see but didn’t make it to since they often include their handouts and presentations online.

I had also been interested in seeing:

Diversity Begins at Home: Valuing Every Kind of Difference

As we’ve made progress in diversity and inclusion, under-represented groups, including people with disabilities, people of color, and the GLBT community, have won greater visibility and voice. But we have not always recognized that differences also exist within these communities. This program will shed light on lesser-known intra-community differences and share the experiences of groups that face intra-community disparities. Panelists will discuss populations that could use greater recognition and acceptance, as well as what they have done and what we all can do to practice deep diversity and inclusion.

Session URL: http://ala12.scheduler.ala.org/node/1363